Welcome to Clarke Corporation

Clarke Customer Care
1-877-9CLARKE
1-877-925-2753

Clarke Customer/Technical
Service and Support
1-800-842-5275

Clarke Customer Care — White glove (and bootie) service you can count on

At Clarke, we felt there was no service organization in New England that lived up to the premium brands we carry. So we had no choice but to create our own. The result is Clarke Customer Care. An unparalleled level of service for Sub-Zero, Wolf and ASKO customers.

Premium service — Equipped with booties and soft tool bags to protect your fine floors, service personnel arrive at your home on time, in spotless trucks and clean uniforms. The only sign we've been in your home is a kitchen full of working appliances.

We get it right on the first visit — Our highly skilled technicians are extensively trained to work on Wolf, Sub-Zero and ASKO brands, and only these three brands. As a result, over 90% of the time, our first visit to your home is the only visit.
Largest inventory of parts in the country — Clarke Customer Care's parts department carries the largest inventory of parts in the U.S. Even our service trucks are loaded with every non-cosmetic part our technicians might need, another reason for our first visit success rate. To order parts for pickup at our convenient Milford, Massachusetts location or for shipment to your address, contact our friendly and knowledgeable parts managers at 1-800-305-0722 or e-mail parts@clarkecorp.com.
High customer satisfaction — Since we first developed Clarke Customer Care, we've been monitoring our clients' satisfaction with our service. Frankly, even we're surprised at the results. Nearly everyone we survey notes complete and total satisfaction.
Easy To Reach — Clarke Customer Care is available via a toll free number at 1-877-9CLARKE. Or you can email us at service@clarkecorp.com.

Testimonials

“Kudos to Clarke for a very good customer experience. The technicians were very professional and cordial to my family, and fixed the problem. I appreciate the level of customer service, which seems to me is inbred into the Clarke culture.”

Bill Mullin
Sales Manager, Thorndike Development

“I want to commend Clarke for the outstanding service provided to me. The technician called me before coming, arrived on time, explained to me with great details what was wrong with my Sub-Zero refrigerator, and how he would fix it. And so he did! Most of all, the technician spoke about Sub-Zero in such a way that I felt reassured that I made the best choice when I bought the appliance!”

Guy Rebuffe
Homeowner

“I cannot tell you how pleased and impressed we are with the customer service support Clarke provides for their Wolf and Sub-Zero products. The Clarke technician sent to perform an evaluation on our recently purchased Wolf range was wonderful. He did a thorough examination and decided that the range should be swapped. Clarke arranged the delivery and complete installation of the new range with which we are delighted. It has turned out to be as great as we had expected. And it’s all thanks to the customer service ethic you have insisted on in your firm.”

Virginia Merlier
Homeowner

“Hallelujah! Our prayers have been answered, and answered in Clarke’s usual first-class tradition. A desperate call to Clarke Customer Care achieved an incredibly rapid and very professional service call from their technicians. The Clarke team came through in the clutches. We are so relieved to finally be able to have confidence that our custom clients will be assisted with the professionalism for which Clarke is known throughout the industry.”

Northshore Kitchens Plus, Inc.
Dealer