Clarke Customer Care — White glove
(and bootie) service you can count on
When Clarke was informed that many Sub-Zero, Wolf and Asko customers in New England were not getting the service they deserved, we created our own dedicated service organization, Clarke Customer Care. An unparalleled level of service is now available for those customers who own Sub-Zero, Wolf and Asko appliances.
Premium service — Equipped
with booties and soft tool bags to protect
your fine floors, service personnel arrive
at your home on time, in spotless trucks
and clean uniforms. The only sign we've
been in your home is a kitchen full of working
appliances.
We get it right on the first visit — Our
highly skilled technicians are
extensively trained to work on Wolf, Sub-Zero
and ASKO brands, and only these three brands.
As a result, over 90% of the time, our first
visit to your home is the only visit.
Largest inventory of parts in the
country — Clarke Customer Care's
parts department carries the largest inventory
of parts in the U.S. Even our service trucks
are loaded with every non-cosmetic part
our technicians might need, another reason
for our first visit success rate. To order parts for pickup at our convenient Milford, Massachusetts location or for shipment to your address, contact our friendly and knowledgeable parts managers at 1-800-305-0722 or e-mail partsdept@clarkecorp.com.
High customer satisfaction —
Since we first developed Clarke Customer
Care, we've been monitoring our clients'
satisfaction with our service. Frankly, even
we're surprised at the results. Nearly
everyone we survey notes complete and total
satisfaction.
Easy To Reach — Clarke
Customer Care is available via a toll free
number at 1-877-9CLARKE. Or you can email
us at service@clarkecorp.com.
