Technicians

Premium service for premium appliances

Clarke Customer Care's team was assembled after an extensive search and interview process. We sought technicians who combine technical know-how with a passion for customer satisfaction. All of our technicians have had specialized training on Sub-Zero, Wolf and ASKO products.

Kevin Donahue: Graduate of Bay State School of Appliances. Factory certified by Sub-Zero, Wolf and ASKO. Ten years repair experience. Service area: Rhode Island/Southeastern Massachusetts
Steve Gallien: Graduate of Fitchburg High and Bay State School of Technology. Factory trained on Sub-Zero, Wolf and ASKO. Professional die maker and machine operator. Service area: Worcester County
Jonathan Esile: Five years appliance service experience including training of new technicians. Factory trained by Sub-Zero, Wolf and ASKO. EPA Certification. Service area: North Shore/Lowell/Lawrence
Barry Smith: Graduate of Bay State School of Appliances. Attended Northeastern University. Eighteen years service experience. Factory trained on Sub-Zero, Wolf and ASKO. Service area: Greater Boston and Western suburbs
Skip Lumpkin: Graduated Bay State School of Technology EPS certified Clarke Customer Care 2007 Factory trained Sub Zero / Wolf / Asko Service area: Eastern Massachusetts
Rob Monteforte: Graduated Bay State School of Technology in 2007 Certified in Commercial Refrigeration and appliance repair EPA Certified- Universal ASE licensed in refrigeration recovery Factory trained and certified on Sub Zero, Wolf and Asko. Service area: Southeastern, MA
Mark Markovic: Graduate of New England Technical Institute: Analog/Digital electronics certified U.S. Army mechanic. 2 years technical instructor. 6 years appliance repair experience. 10 years direct customer contact technician. Service area: Connecticut
Carl Parisi: Graduated Bay State School of Technology in 2008 Certified for refrigeration and appliance repair Factory trained on Sub Zero and Wolf EPA certified Service area: Rhode Island
John Warakomski: Graduated Platt tech Also studied electrical engineering at Gateway comm tech coll. in Az. 30 plus years in the field as technician ASE certified Factory trained Service area: Connecticut