Buzz About Clarke Customer Care
We have gotten wonderful unsolicited feedback from customers and the press. Here are just a few…
"Any time our Sub-Zero breaks down, I only want Joe…he is professional, he is knowledgeable, he is kind, he knows his business. He did his work without leaving a mess. He knew exactly what he was doing and he made my refrigerator healthy again. I need to have a list of people I trust that I can call when I need help. Now you guys will certainly be top of my list."
"Kudos to Clarke for a very good customer experience. The technicians were
very professional and cordial to my family, and fixed the problem. I
appreciate the level of customer service, which seems to me is inbred into
the Clarke culture."
Sales Manager, Thorndike Development
"I want to commend Clarke for the outstanding service provided to me. The
technician called me before coming, arrived on time, explained to me with
great details what was wrong with my Sub-Zero refrigerator, and how he would
fix it. And so he did! Most of all, the technician spoke about Sub-Zero in
such a way that I felt reassured that I made the best choice when I bought
"I cannot tell you how pleased and impressed we are with the customer
service support Clarke provides for their Wolf and Sub-Zero products. The
Clarke technician sent to perform an evaluation on our recently purchased
Wolf range was wonderful. He did a thorough examination and decided that the
range should be swapped. Clarke arranged the delivery and complete
installation of the new range with which we are delighted. It has turned out
to be as great as we had expected. And it's all thanks to the customer
service ethic you have insisted on in your firm."
"Hallelujah! Our prayers have been answered, and answered in Clarke's usual
first-class tradition. A desperate call to Clarke Customer Care achieved an
incredibly rapid and very professional service call from their technicians.
The Clarke team came through in the clutches. We are so relieved to finally
be able to have confidence that our custom clients will be assisted with the
professionalism for which Clarke is known throughout the industry."
Northshore Kitchens Plus, Inc.