Buzz About Clarke Customer Care

We have gotten wonderful unsolicited feedback from customers and the press. Here are just a few…

"Any time our Sub-Zero breaks down, I only want Joe…he is professional, he is knowledgeable, he is kind, he knows his business. He did his work without leaving a mess. He knew exactly what he was doing and he made my refrigerator healthy again. I need to have a list of people I trust that I can call when I need help. Now you guys will certainly be top of my list."

N.T.
Sudbury

"Kudos to Clarke for a very good customer experience. The technicians were very professional and cordial to my family, and fixed the problem. I appreciate the level of customer service, which seems to me is inbred into the Clarke culture."

Bill Mullin
Sales Manager, Thorndike Development

"I want to commend Clarke for the outstanding service provided to me. The technician called me before coming, arrived on time, explained to me with great details what was wrong with my Sub-Zero refrigerator, and how he would fix it. And so he did! Most of all, the technician spoke about Sub-Zero in such a way that I felt reassured that I made the best choice when I bought the appliance!"

Guy Rebuffe
Homeowner

"I cannot tell you how pleased and impressed we are with the customer service support Clarke provides for their Wolf and Sub-Zero products. The Clarke technician sent to perform an evaluation on our recently purchased Wolf range was wonderful. He did a thorough examination and decided that the range should be swapped. Clarke arranged the delivery and complete installation of the new range with which we are delighted. It has turned out to be as great as we had expected. And it's all thanks to the customer service ethic you have insisted on in your firm."

Virginia Merlier
Homeowner

"Hallelujah! Our prayers have been answered, and answered in Clarke's usual first-class tradition. A desperate call to Clarke Customer Care achieved an incredibly rapid and very professional service call from their technicians. The Clarke team came through in the clutches. We are so relieved to finally be able to have confidence that our custom clients will be assisted with the professionalism for which Clarke is known throughout the industry."

Northshore Kitchens Plus, Inc.
Dealer